Frequently Asked Questions

What should I do if I`ve deleted SPYWAREAPP by accident?

If you delete our app by accident but still want to use it, you have an opportunity to get it back. Just contact our Customer Support Service as soon as you can. We will solve this problem.

Do I have a chance to view some deleted messages using email?

Yes, you have this opportunity. You can also see all deleted SMS, online conversations etc.

Is it really necessary for a target phone to have the Internet connection all the time?

No, it is not necessary to for a target device to have the clock round Internet connection. But, it is important to have it sometimes during the day to send a monitored and gathered information, files and data to you.

Can I uninstall the app from a tracked device?

Yes, of course. If you want to do it, visit our main page and find the instructions about it. In case you have some difficulties, don`t be afraid to contact our Support Service.

How can I jailbreak iOS?

After the purchase, we will send you a lot of helpful tips and useful instructions via your email. You will find some tips about it as well. In addition to it, you can find some useful information about how to jailbreak iOS on the Internet. If you feel you don’t want to jailbreak a certain iOS device, choose SPYWAREAPP iCloud Solution available within Premium Subscription.

What should I do to update SPYWAREAPP.NET?

SPYWAREAPP  is updated automatically on iOS devices. But, if you want this app to be updated on Android ones, there is something you should know. Rooted smartphones and tablets are updated automatically as well. Others require a process of two steps: you should tap “UPDATE” firstly and then follow all the instructions given.

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How often I will receive new tracking information?

It depends on activities` frequency, certain features of a target device. The data is updated each 20-30 minutes approximately.

Which devices are compatible with this app?

The majority of Android and iOS devices are supported by SPYWAREAPP. For more detailed information contact us or visit our Compatibility Page.

How can I root Android?

After the purchase, we will send you a lot of helpful tips and useful instructions via your email. You will find some tips about it as well. In addition to it, you can find some useful information about how to jailbreak Android on the Internet. However, Android rooting is not so necessary. But, if you want to use SPYWAREAPP with all its beneficial functions and features, it is better for you to do it.

How can I delete my account and stop using this app?

If you want to stop your subscription, contact out Customer Support Service.

Will the app still work, in case a SIM card on a target phone is changed?

Yes, the application will work as it is attached to the target device only.

Is there some money back guarantee?

Yes, we offer a refund. You can send us a letter with clear explanations about the reason of a desire to get a refund. You will get a quick reply from our managers.

Where can I see all the data from a tracking device?

You can view all the monitored information from a tracking device using your Control Panel.

Can I delete data from my Control Panel?

Yes, you can. You can do it using “Device Settings” on your Control Panel.

Is there any Customer Support here?

Yes, certainly. If you have some problems or some questions, feel free to contact us any time you want. We will be ready to help you.

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